Shipping and Handling Information
Please provide your credit card number and current email address. Accurate shipping charges cannot be determined until your order is boxed and weighed. At that time, we will e-mail you with your choice of shipping options and the respective charges.
We make every effort to ship each in-stock order within two business days. If you live in the continental United States, most packages will arrive within five to seven business days from the date shipped.
Backorders sometimes occur due to heavy demand or supplier delays. Most backorders ship within two to three weeks of placing the order, but occasionally an item will be delayed longer. You will be notified of any backorders. To save you shipping costs, we will hold your order until all items have come in before shipping it. You may call us to request that in-stock items be shipped ahead.
For international shipments, we cannot predict exact delivery times due to customs inspections and other delays. Your choice of international shipping method will determine the shipping time. Most packages arrive within 15 business days.
Next-day, second-day, and three-day services are available for an additional shipping fee. Expedited services are not offered online, as we prefer to confirm inventory accuracy when you are in a hurry. Please call (800) 569-4537 before 2:00 pm Mountain Time and place your express order by phone.
Secure ordering by credit card is available 24 hours a day right here on our website. Just click on a category at left to get started, or search for a specific item using our search tool. If you know the product numbers of the items you want, you can also order using the Catalog Express Order button on our homepage.
Please call between 8:00 a.m. - 5:00 p.m. Mon.-Fri. Mountain Time. Please have your credit card ready.
Click here to download an Order Form, or list the items, codes and prices on paper and send to our mailing address. A check/money order (payable to "Creative Ministry Solutions") or credit card number must be included with all mail orders. All checks must be payable in U.S. funds and drawn from a U.S. bank. Please provide a credit card number for international orders, as shipping charges cannot be determined prior to ordering.
Mail order to:
Please Note: It is your responsibility to open and inspect your packages in a timely manner. If it seems like an item is missing, please double check your invoice to make sure that item is not backordered or shipping from another location. If an item is missing or damaged, please contact us immediately. If you wait too long to contact us regarding problems, we may not be able to remedy them.
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